Privacy Policy – pk9993 Data Protection Pakistan

1Introduction

pk9993 takes the privacy of its users seriously. This Privacy Policy describes our practices regarding the personal information we collect from players who register accounts, make deposits, place bets and use the platform at pk9993.fun.

We operate pk9993 as an online gaming and sports betting platform serving Pakistani players. All transactions are processed in PKR and our primary payment integrations are with services that Pakistani players use in everyday life — JazzCash, Easypaisa, Raast and standard bank transfer. The personal data we collect is tied directly to operating these services safely and reliably.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which are also published on pk9993.fun. Where there is any inconsistency between this policy and the Terms and Conditions on a data-related matter, this Privacy Policy governs.

2Data We Collect

The personal information pk9993 collects falls into a few distinct categories depending on how you interact with the platform.

Registration data: When you create a pk9993 account, you provide your full name, date of birth, email address, phone number and, during identity verification, your CNIC number. This is required to open an account and verify that you meet the minimum age requirement of 18 years.

Transaction data: Every deposit, withdrawal and bet placed on pk9993 generates a transaction record. This includes the amounts involved, the payment method used (such as your JazzCash or Easypaisa account number), the date and time of each transaction and the outcome of each bet or game session.

Technical and usage data: When you access pk9993 through a browser or the app, we automatically collect certain technical data — your IP address, device type, operating system, browser type, session duration and the pages or games you interact with. This data is used to operate the platform and improve the user experience.

Communications: If you contact pk9993 support, the content of those communications is retained for the purpose of resolving your query and maintaining a record of interactions.

3Why We Use Your Data

pk9993 uses the personal data it collects for the following purposes:

pk9993 does not use your personal data for purposes beyond those listed above without first obtaining your consent or where a new purpose is compatible with the original reason for collection.

4Payment Data and PKR Transactions

All financial transactions on pk9993 are processed in PKR. The payment methods supported — JazzCash, Easypaisa, Raast and bank transfer — each involve sharing relevant financial identifiers with the respective payment processor to complete the transaction. For JazzCash and Easypaisa this is your registered mobile wallet number; for Raast and bank transfer it is your IBAN and account details.

pk9993 does not store full payment instrument details on its own systems beyond what is necessary to record the transaction. Full card numbers or wallet credentials are handled by the payment processors directly and are subject to their own security standards and privacy policies. pk9993 receives confirmation of transaction status but does not retain sensitive payment authentication data.

Your payment details are used solely to process transactions initiated by you — deposits to your pk9993 balance and withdrawals you request. They are never used for any other purpose or shared with parties unrelated to completing those specific transactions.

5Sharing Your Data

pk9993 does not sell your personal data to any third party. We share data only with specific categories of third parties and only where it is necessary to deliver the services you have requested or where we have a legal obligation to do so.

The categories of third parties with whom pk9993 may share your data include:

• Payment processors: JazzCash, Easypaisa, Raast and banking institutions — for the purpose of completing your deposit and withdrawal requests in PKR.
• Identity verification providers: Services used to verify your CNIC and age during the KYC process. These providers operate under their own privacy policies and are selected based on their security standards.
• Game technology providers: The companies whose games appear on pk9993 receive session-level data necessary to operate game sessions and calculate outcomes. They do not receive your full personal profile.
• Technology and hosting providers: Infrastructure services that operate the pk9993 platform — including hosting, database management and cybersecurity services — process data on our behalf under data processing agreements.
• Legal and regulatory authorities: Where required by applicable law or in response to a valid legal request, pk9993 may disclose personal data to relevant authorities.

All third-party data processors used by pk9993 are required to handle data securely and are permitted to use it only for the specific purpose for which it was shared.

6Data Retention

pk9993 retains personal data for as long as your account is active and for a reasonable period thereafter to meet legal, fraud prevention and dispute resolution obligations. Specifically:

• Account registration and verification data is retained for the duration of your account and for a period of five years after account closure.
• Transaction records — including deposit and withdrawal history — are retained for a minimum of five years from the date of each transaction.
• Communications with support are retained for three years from the date of the last message in each interaction.
• Technical and usage data (cookies, session logs) is retained for up to 13 months from collection.

After the relevant retention period has expired, data is securely deleted or anonymised so that it can no longer be connected to an individual. If you request account closure, we will confirm the applicable retention period for your data at that time.

7Security Measures

Protecting the personal data of pk9993 players is a core operational responsibility. The platform employs a range of technical and procedural security measures to reduce the risk of unauthorised access, data loss or misuse.

These measures include:

• Encryption of data in transit using TLS protocols across all pk9993 platform connections.
• Encryption of sensitive data at rest within our database systems.
• Password hashing — passwords are stored using a one-way hash function and are never accessible in plain text by pk9993 staff.
• Access controls that restrict internal access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of platform infrastructure.
• Two-factor authentication availability for player accounts to add an additional layer of login security.

While pk9993 takes all reasonable steps to protect your data, no platform can guarantee absolute security. You play an important role in account security by keeping your pk9993 login credentials private, using a strong unique password and enabling two-factor authentication where available. If you believe your account has been accessed without authorisation, contact support immediately.

8Cookies and Tracking Technologies

pk9993 uses cookies and similar tracking technologies on pk9993.fun and in the platform app. Cookies are small text files stored on your device that help the platform recognise you between sessions, remember your preferences and understand how the platform is being used.

The types of cookies used on pk9993 include:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled without affecting platform functionality.
• Functional cookies: Store your preferences such as language settings and display options to improve your experience across sessions.
• Analytics cookies: Help pk9993 understand which pages and features players use most, how long sessions last and where technical issues occur. This data is aggregated and does not identify individual players personally.

You can manage cookie settings through your browser. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will prevent you from logging into your pk9993 account. Analytics cookies can be disabled without affecting account access.

pk9993 does not use third-party advertising cookies or allow advertising networks to track users across the platform.

9Children and Minors

pk9993 is strictly an adults-only platform. No person under 18 years of age is permitted to register an account, make a deposit or use any gaming feature on the platform. pk9993 takes age verification seriously and requires CNIC verification as part of the account process.

pk9993 does not knowingly collect personal data from individuals under 18. If we become aware that a minor has registered an account, it will be closed immediately and any data collected from that account will be deleted. If you are a parent or guardian and believe a minor has accessed pk9993, please contact us at [email protected] immediately.

10Your Data Rights

As a pk9993 player you have specific rights over the personal data we hold about you. These are listed below along with how to exercise each one.

11Marketing Preferences

pk9993 will only send you marketing communications — promotional emails, bonus offers, PSL betting alerts and similar messages — if you have opted in to receive them during registration or through your account settings.

You can withdraw your marketing consent at any time by:

• Updating your communication preferences in your pk9993 account settings.
• Clicking the unsubscribe link in any marketing email you receive from pk9993.
• Contacting [email protected] and requesting removal from marketing communications.

Withdrawing marketing consent does not affect your ability to use the pk9993 platform, place bets, deposit or withdraw funds. You will continue to receive transactional communications such as deposit confirmations, withdrawal notifications and account security messages — these are not marketing and are necessary to operate your account.

12Policy Changes

pk9993 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or improvements to how we communicate our practices. When significant changes are made, we will notify registered players via email or through a notice on the platform before the changes take effect.

The updated policy will be published at pk9993.fun/privacy-policy with a revised "Last Updated" date at the top. Continued use of the platform after an updated policy is published constitutes acceptance of the revised terms. If you do not agree with changes to the policy, you may request account closure by contacting support.

13Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise one of your data rights or want to report a concern about how your personal data is being handled, please contact the pk9993 support team:

Email: [email protected]

When contacting us about a data rights request, please include your registered username and a brief description of your request so that it can be processed efficiently. We aim to respond to all data-related requests within 30 days. For straightforward account queries, response time is typically faster.

For responsible gaming requests — including account self-exclusion or deposit limit settings — please mark your message clearly so that it is prioritised. You can also access these tools directly through your pk9993 account.